Shipping policy

Where we ship. The contiguous United States (the lower 48 states) and Washington, DC. We don't ship to Alaska, Hawaii, US territories, APO/FPO addresses or outside the US.

Cost. Standard shipping is free.

When it ships. Orders are made to order and usually ship within 2–3 weeks. We email you if your order will take longer. Measured and quoted pieces get their own schedule with the quote.

Packing. Most cushions ship vacuum-compressed to keep shipping free. Let them recover for 24–48 hours after opening (instructions are in the box). Ask about full-loft packing before you order if compression doesn't suit your build.

Tracking. You get a tracking link by email when your order ships.